Friday, April 30, 2010

Just A Thought

Before we implement the rest of ideologies the west holds. The west is changing so many of its ways. The Banking Sector, the Health Sector etc. After objectively looking at their own problems. Malawi like many new democracies are borrowing wholesale western ideologies. And most of these ideologies are really attractive to greed. But in the end they destroy the ordinary Malawians who are really the Nation.

A few days ago people demostrated against the Banks. It is important to remember that people did not have issues with Banks before the
change from Kamuzu's Government. Money was not a worry for Malawians. Malawians had a life and could afford luxury. Not a spoilt kind of
luxury but enough for happiness. The law defines a corporation as a person. In the end the corporation is treated with preference over
real human beings. And real people become slaves of corporation.

We might have interprated the great depression in the 30s US as a way of getting rich quick to the status the US is. But in my opinion,
while great prosperity followed the great depression, we don't have to simulate this depression on our land to get it rich for the seeds of what followed after the depression are still reaping their fruits on the land.

A simulated life created from human ideologies sooner or later will have so many loopwholes that require patching up. One might create an economy. But it might take everything in life to sustain it. Is life meant to sustain an economy or an economy to sustain life.

There was a time Malawi Government did not require donors. But we sold away our sources of income and let somebody else feed us. And we
wonder when they can deny us help for not a supporting a wrong in the name of homosexuality. We are still fighting prostitution, by the way.

There have been decisions made in the past on what to educate the students. That is create a work force to feel the need of the industry. Strimline the education system train workers. After creating
so many workers the market becomes flooded. For those who have been trained fewer trades, survival is hard. It is difficult as well for
the trained to come out and stand on their own. In the end we are filling up holes that have little outlet. No wonder we will end up with unemployment in vast amounts. I am glad Dr Bingu Wa Mutharika has provided facility for the youth to start businesses and required
training. I would love further first degrees be less specialised as possible. This creates a wider understanding for students and helps them overcome life problems better.

There is a health sector that is being destroyed by the western ideologies. It is good to have good health services. They do come with a price. And little by little we are changing a health sector from how it used to be caring for all people to caring for only the rich as is the situation in America which Obama is trying to sort out. Before we
can say, its expensive to care for all, we should ask how did we manage in the previous 30 years.

I think the drug shortage problem started with decentralisation of the drug distribution. The Central Medical Stores has been responsible for all the drug ordering and distribution. When they decentralised the
distribution system ie making the Central Medical Stores act as drug wholesale and each health center given a budgeted amount to purchase its
own drugs. Now here is where it I think it went wrong: with the late budgets approvals in parlament, the health centers had to go on their daily business and ordered without the money inorder to pay back when the budget is passed. So debts accumulated and began to be intepreted as mismanagement of funds(not ruling it out though). And so drugs stopped
flowing.
Here is what resulted:patients began to receive less care. And with the civil service after the government lost its source of income began to receive less and less compasation and became demotivated, even lesser care came to patients from clinicians. Insurance Corporation took advantage. Working with companies to insure its employees health.
While the health services are cheap for companies than individuals it is no problem for companies to insure its employees (by the way, the
better the position the better the care) the unemployed receive less and less care. Then it becomes a trend and a better option for health providers to work with companies than individuals. But who are suffering? The whole nation Malawi of which it is said that 58% are receiving less than K10,000 and around 1% it seems can afford the bills and its only because they are employed. And of these very few are trained enough to establish their own business without corrupt means given the conditions in banks and heavy taxation on the middle class. So Obama saw all these problems that there are major gaps in the population of the United States which are unreached. That's the path
we have been following. A stop and 180 degrees turn back would be helpful indeed.

To build the Malawi he built, Kamuzu wanted it to sustain itself without external support. He looked at all means so that his people
might have Food, Good Health, Shelter and Clothing. Four fundumental priorities of which money is secondary.

He built an economy so strong that at one time we exchange one USDollar to 1MwK. Except for fear of political persecution of which I believe Kamuzu himself is to so many ways might have been very innocent, Malawian People were happy.

While we require checks on absolute power, we don't have to change our culture, economy and way of life for they are nothing to do with democracy.

I think there are ways to solve the drug problem. Forget the decentralisation let the money problem be taken care of by the Central Medical Store's as it has always been. Private Clinics are the one's that buy. And Private clinics here shall mean those that charge for their drugs and treatment. The other health centers, concentrate for the accounting of their drug usage and distribution. This information is vital on predicting what the Central Medical Stores orders. With this setup, little by little patients will start opting for unpaid health centers so private clinics will see less and less the need to buy in bulk the medicine and so stop buying from the health centers corruptly. There might be facilities in place to allow health centers to sell to private clinics and provided its not starving its patients and every transction is accounted for both on the side of the private clinic and on the health center. For the private clinic to declare its source and the said source to confirm.

While this seems wasteful at a quick glance, at national level the expenditure on drugs is the same on a fixed/predictable/known population of Malawi. If it is rationalization, it is better for the Central Medical Store to control the distribution other than money control the distribution. Where do the Money to buy drugs come from? It is the same money that was supposed to be distributed that is now centralised. Better if th money changes a few hands and goes straight to buy the needed medicine than for it to circle around and come back the medicine.

Learning from the fuel shortage solution, while people had fear of its not going to be available tomorrow they would buy so much and keep at home. While the media spoke everyday about this shortage, the people's fear was kept fanned. With people buying more than they needed there was always less and less fuel to be distributed to more and more who came late to buy their share. It isn't really fuel shortage then; for the Government might be stretching its arms to sort this out already. So, let the media stay silent or atleast give assurance. Each person should buy at most a tank full which he will stay with a few days and others would be able to buy their share in this time and the government would have a predictable amount of fuel to import basing on a full tank of an average car for so many cars and so it should be easy to normalise the problem. It worked.

This same principal/concept should work in other areas where distribution is distabilised for fear of tomorrow's lack.

Tuesday, April 20, 2010

Operation Bwezani: Celtel - Zain - Airtel

Its not long ago we(the Celtel Subscribers) were rebranded into Zain.
We still haven't forgotten the mix up yet and Zain is bought and we
the Customers of Zain are to be rebranded again to AirTel?

While business commentetors have had only good words for this move,
this seems to be very clear and vivid: Buy a company, Squeeze as much
as they can get from it. Put it in trouble resell it Cheap. Pure
business the reseller makes profit(good for him), the buyer(good for
him) what about us(the customers?)

I, a customer, I like Celtel. I used to boast Celtel has the best
services. Zain came it had its own style. To maximise profit, they
change customer care into marketing team. I wonder how we can be this
blind(CAMA?). Technically legally they would justify themselves about
the move since they have an automated menu but its the story in local
folk tales where a hare taking care of the lions children eats all the
meat and smears some blood on the mouths of the little lions and the
mother lion thinks that everything ok till she sees some malnutrition.
Despite the automated menu available, the menu itself hasn't been
accessible for so long.

Here is a situation: companies can make business decisions. And can
indeed exploit its customers. What laws do we Malawians have to
self-guard the consumers? Mmh CAMA? And what laws concerning how
international companies like Zain Operate? We might be running out of
forex but the problem may not be too far(we have opened door to
foreign servises which are expensive). Yes(Minister of Finance) we are
an importing nation that is why we have more imports than exports. The
proper decision is not just to sit and watch, but turn ourselves into
self servicing for a start and then start exporting. We produce raw
materials in bulk and buy the processed products. If the west bought
and processed our products and sold them back to us, should we wonder
why we are not developing?

We the customers, though not highly regarded, also needs stability of
the services we buy. The services providers changing ownership just
like that is really inconsiderate for us consumers. We have preference
also. We should not be taken for grunted. I believe there are or
should be laws which say a company should operate for so long before
being resold. What would stop me from buying a company squeeze a lot
from it, resell it to my brother to rebrand it. My brother squeezes a
lot from it resell it to me to rebrand it(marketing brilliant! so many
promotions and bonuses to the marketer). But what about us consumers?
What of the laws for international companies? Isn't the west
capitalistic? Does it not fight for democracy? Does it not push for
liberalising the economies of us little nations? How many of its
"democratic" ways are to find business for themselves? Yes laws, while
laws are bendable eg. Even in football it is said two yellow cards
before a red one. The coach encourages cripple the stricker and then
we will substitute you. Everybody says good decision for the coach. I
would love to punch and cripple the aggressor even if I am give a red
card by the "law". Laws can be used on an ignorant to exploit them.

I like Mugabe's decision today and would love to boot these foreign
investors like Zain (or is Celtel? or AirTel?) out. It wears a name
like a suit. What do we call it? It has no name, really.

Consumer Association of Malawi(CAMA) you should be able to find a lot
of business for almost every company is in the business of exploiting
its consumers. Its time you got to work.

Aside:
I understand Arsenals problem: it does not give a coach pleasure to
put his own kids in a hostile environment where laws of football don't
even protect. What's with the cup if someone loses a life over it. If
it were war defending one self, I would say fight to the death. But
its play and some people try to put violence in it.

--
Sent from my mobile device

Accept The Challenge God Will Guide.

Tuesday, April 6, 2010

Of Professionalism and Favours

I thought over my problems with my previous employers and I got it.
When you employ someone with the attitude you are doing him a favour(ie nobody wants him so let me take him to help him), you become blind to some of his good qualities and to his real needs. Everyday he tries harder to deliver his very best but it does not get appreciated for the empoyers expectation is that the guy can't do a good job anyway. The guy sees all this. In his patience hoping things would get better he stays. But the patience can't stay forever.(God is not going to be patient forever, should a man be?) When the guy speaks his mind the employer thinks of him as ungrateful for he expects the guy not to speak his mind after all that he has already done for the guy.
 
He is human, he has needs, he notices injustices. Sometimes he speaks the truth he has always kept to himself in respect of the employer, the employer interpretes this as arrogance(he has never spoken like this before he must have gone real bad). He doesn't get helped anyway. He leaves the place with anger and frustration. This is not good for his CV as well. But whats a man to do? He would burst if he kept all his pain inside. How would the employers know his needs if he kept it all inside?
 
I seem to have been employed by people who were either blind to my good qualities because their employing me was doing me a favour or they saw my good qualities but were bent on abusing or taking advantage of my voicelessness. I really have hurt.
 
I would love to be treated on merit and not favours as well.